Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
great location
friendly staff
limited dining options
tricky staircase
7.8/10
Very good
Rooms
7.3
Location
8.8
Service
8.2
Dining
7.8
Guest reviews
7.8/10
based on 6 reviews
8.4
8.4/10 based on 1467 reviews
Ron
United States,
April
2024
7.8/10
I had a decent stay at the hotel. The rooms were okay, but the tiny bathroom was a downside. The nearby bars were lively, but noisy at times. The pricing seemed fair given the time of visit.
Rooms
7.0
The rooms were decent, but the tiny bathroom was a bit inconvenient.
Service
8.0
The service was good overall. The staff was polite and accommodating.
Location
9.0
The location was convenient and close to many attractions. Easy access to public transport.
Dining
8.0
The dining experience was satisfying with a good variety of choices.
Facilities
7.0
The hotel had all the basic facilities needed for a comfortable stay.
Edward
United States,
April
2024
7.0/10
My stay at the hotel had its ups and downs. The location was excellent, close to all main tourist attractions, making it easy for us to walk around. The service was a mix of rude behavior from one staff member and exceptional service from others. The rooms, while clean and comfortable, were extremely noisy, small, and located on the top floor without an elevator, which was quite a challenge. Dining was really nice with a good variety, but the facilities left something to be desired.
Rooms
6.0
Despite being clean and comfortable, the rooms were extremely noisy and really small, similar to a budget hostel. They were also on the top floor without an elevator, making it quite a hassle to climb up the cramped set of stairs.
Service
7.0
The service had its highs and lows. While one staff member was rude due to a previous guest, others were very nice and helpful, going above and beyond to assist us.
Location
9.0
The hotel's location was excellent, enabling us to walk to all the attractions we wanted to visit. It was right in the center, just a few minutes away from Dam Square, making it very convenient.
Dining
8.0
The dining experience was really nice with a good variety. The staff was friendly and helpful, making it a pleasant part of our stay.
Facilities
5.0
The facilities were lacking compared to the other aspects of the hotel.
Arthur
United States,
August
2023
8.6/10
My stay at the hotel was fantastic! The rooms were very clean and comfortable, making it a cozy retreat during my visit. The staff was incredibly friendly and welcoming, providing top-notch service. However, the lack of adequate cooling made the room hot and uncomfortable on warmer days, only a small fan was available.
Rooms
9.0
The room was so comfortable, I loved every moment of my stay. The large windows let in plenty of natural light, and the bed was like a dream!
Service
9.0
The staff was very friendly and helpful, making me feel right at home. They went above and beyond with their assistance and advice on exploring the city.
Location
8.0
The hotel's location was perfect for me, being close to the city center and within walking distance of many attractions. Easy access to trams made getting around convenient.
Dining
8.0
The dining experience was great, with a variety of delicious options to choose from. I particularly enjoyed the Dutch Pancakes; they were a delightful treat!
Facilities
9.0
The hotel had wonderful facilities that enhanced my stay. Everything was well-maintained and provided a comfortable environment for relaxation.
Chris
United Kingdom,
July
2023
8.0/10
The hotel was just what I needed for a cozy stay. The rooms were spacious and provided a comfortable sleep, although I had to adjust the heater to stay warm. The location was excellent for exploring the city, with easy access to attractions and public transport. The service was top-notch with friendly and helpful staff.
Rooms
8.0
The rooms were just what I expected, with enough space for a comfortable stay. The only downside was the challenge of climbing up 3 narrow flights of stairs.
Service
9.0
The staff was ever so helpful and pleasant, always ready to assist with any requests or recommendations.
Location
9.0
The location was great, close to attractions, restaurants, shops, and bars. It was very convenient to get around and explore the city.
Dining
7.0
The dining options were nice but somewhat limited. I enjoyed the complimentary continental breakfast, although it might be more suited for European tastes.
Facilities
7.0
The hotel had basic facilities, including air and water amenities. However, the spiral staircase to the breakfast room could be tricky for guests with walking difficulties.
great location
limited dining options
Jim
United Kingdom,
June
2023
6.8/10
The hotel's location is great, central to many Amsterdam attractions, with some noise issues. The rooms were a bit dark and warm, needed improvements. The staff was mostly friendly and accommodating despite some issues. The dining experience offered good choices but was on the small side. The noise from the building could be bothersome, but good restaurants nearby added value.
Rooms
6.0
The room at the back of the hotel was quiet but dark and warm, not exactly as advertised on the website.
Service
7.0
The staff was flexible and understanding overall, with some minor hiccups.
Location
8.0
The hotel's location was central and convenient for exploring Amsterdam, with building noise as an early disturbance.
Dining
7.0
The dining experience was decent with a good selection, albeit a bit limited in size.
Facilities
6.0
Basic facilities but overall suitable for a short stay.
central location
room conditions
James
United Kingdom,
April
2023
9.0/10
My stay at the hotel was a pleasant one overall. The rooms were clean, comfortable, and surprisingly quiet despite being close to the road. The service was exceptional, especially with the lovely birthday surprise for my partner. The location was superb, close to all major attractions. The dining options were varied and satisfying, and the facilities were great.
Rooms
8.0
The room I stayed in was at the front of the hotel, cheap, and offered a clean and comfortable bed with hot water. Surprisingly, there were no noises from nearby rooms.
Service
9.0
The hotel staff went above and beyond, decorating our room for my partner's birthday and singing with a delicious cake. They were very polite and helpful throughout our stay.
Location
10.0
The hotel's cleanliness and comfort were top-notch, and its proximity to all main tourist attractions made exploring the city a breeze. It was excellent to be so close to everything.
Dining
9.0
I enjoyed the dining experience, especially the buffet breakfast with a variety of options like scrambled eggs, bacon, pancakes, and fresh fruit. The quality was great, and I particularly loved the eggs and salmon.
Facilities
9.0
The hotel's facilities were fantastic, with everything we needed for a comfortable stay.